Legal

Terms of Service

Last updated: 11 August 2026

By creating an account or using the ShamXeers Data Plug app or website you agree to these terms. If you obtained the app from Google Play, the Google Play Terms of Service also apply to your download and use of the app.

The service

ShamXeers Data Plug lets you buy mobile data bundles, top up airtime and pay bills such as electricity and cable TV. We act as a reseller of these services; the underlying value is delivered by telecom operators and billers.

Your account

You must provide accurate details and keep your login credentials confidential. You are responsible for all activity carried out on your account. Notify us immediately at support@shamxeers.com if you suspect unauthorised access.

Transactions and pricing

Prices are shown before you confirm a purchase and may change without notice. You are responsible for entering the correct phone number, meter number or smartcard number. A transaction sent to a wrong but valid number cannot always be reversed.

Refunds

If a payment is debited and the value is not delivered, the amount is refunded to your wallet or source account once the transaction is confirmed as failed, typically within 1-7 business days depending on the provider.

Acceptable use

You may not use the service for fraud, money laundering, resale in breach of operator rules, or any unlawful purpose. We may suspend or close accounts that breach these terms.

Availability and liability

The service is provided on an "as is" basis. We are not liable for network downtime, delays caused by operators or billers, or indirect losses. Nothing in these terms excludes liability that cannot be excluded under Nigerian law.

Closing your account

You may close your account and request deletion of your data at any time on our account deletion page. See our privacy policy for what is deleted and what must be retained.

Contact

ShamXeers Data Plug — support@shamxeers.com, +234 XXX XXX XXXX, Lagos, Nigeria.